fbpx

Logistics Broker

Position Details

  • Managing Shipments, covering loads, working with carriers for good spot rates and booking shipments.
  • Watching the loads boards to cover the current freight.
  • Researching the carriers before booking the loads to make sure they are CSA compliant.
  • Maintain regular contact with existing clients to determine shipping needs, providing responsive customer service, and resolving client issues quickly and effectively.
  • Issue complete, accurate and timely load confirmations to the carrier(s) on each shipment.
  • Phone and e-mail customers to solicit available shipments and business opportunities.
  • Register customer logistics needs into our computer system with accurate, timely information.
  • Communicating with customers about any delays with pickup and delivery.
  • Provide back-up to fellow team members as needed.
  • Order entry.
  • Answering a large volume of calls and answering the phones promptly.
  • Provide excellent customer service.

Requirements

  • Bachelor’s degree
  • Proficient in Microsoft Office: Word, Excel and Outlook
  • Excellent communications skills, negotiating skills and persuasiveness.
  • Ability to build relationships and trust.
  • Ability to work in a fast-paced environment and easily adapt to multiple roles.
  • Dependable, reliable, responsible and fulfills obligations.
  • Enthusiasm and high energy, with the ability to work in a fast-paced environment.
  • Ability to resolve problems and display strong time management skills
  • Willingness to learn new things, and to take on responsibilities and challenges.
  • Team player attitude.
  • Attention to detail.

Experience:

  • 1+ years of experience in a logistics role

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Retirement benefits or accounts
  • Child Care benefits
  • Employee discounts
  • Workplace perks such as food/coffee and flexible work schedules
  • Commuting/travel assistance
  • Holiday Pay
  • 401k Retirement Plan with company match

Hours

M-F – 7am-3:30pm (Some flexibility)

Wage

Depending on qualifications and experience

Ready to get started?

Contact us today to get in touch with a qualified sales representative.