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Front Desk/Dispatch Assistant (Seasonal)
Position Details
- Greet and welcome guests as they arrive, providing a warm and friendly atmosphere.
- Handle incoming calls and inquiries, directing them to the appropriate personnel or department.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Perform clerical duties such as filing and data entry.
- Provide excellent customer support by addressing guest needs and resolving issues promptly.
- Operate phone systems effectively to ensure clear communication within the office.
- Ensure customer satisfaction by resolving issues promptly and escalating when
Requirements
- Previous customer service or front desk experience is preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Positive attitude and strong problem-solving skills.
- Proficiency in using computers and office software. Knowledge of APEX software is a plus!
Benefits
- 100% health insurance coverage for employees.
- Nine medical insurance plans are available.
- Health Account options: FSA and HSA.
- 100% dental insurance coverage for employees.
- Vision insurance.
- Hearing aid program.
- Life insurance.
- 401(k) retirement plan with company match.
- Paid time off.
- Holiday pay.
- Year-end bonuses.
- Advancement opportunities.
- Employee Assistance Program.
- Legal Shield/ID Shield.
- AFLAC benefits.
- Company events, including cookouts, dinners, and more!
Job Type
Full-time
Hours
8 hours/day varying shifts between 6a-5pm
Wage
$18+$21/hr